Privacy Policy

1. Introduction

CheckFirst (“we”, “us”, or “our”) operates the checkfirst.io website and platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Account information: name, email address, company name, and job title when you register or request a demo.
• Usage data: pages visited, features used, time spent on the platform, and interaction patterns.
• Device and log data: IP address, browser type, operating system, and referring URLs.
• Cookies and similar technologies: we use cookies and similar tracking technologies to improve your experience. See Section 7 below.
• Vendor assessment data: information you provide about third-party vendors as part of using our assessment services.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services.
• Process your requests and respond to inquiries.
• Send administrative communications, such as service updates and security alerts.
• Analyse usage trends to improve the platform experience.
• Comply with legal obligations and enforce our terms.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: trusted third parties who assist us in operating our platform (hosting, analytics, email delivery).
• Legal requirements: when required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some parts of our service.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your personal data, subject to legal obligations.
• Portability: request a machine-readable copy of your data.
• Objection: object to certain processing of your data.

To exercise any of these rights, contact us at [email protected].

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date. Your continued use of the service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].